Update (January 22, 2024):
- Grammarly has removed their in-app functionality so it is no longer available for SPs.
Password help:
If you're having trouble logging into Messenger Pigeon with your Beehive password, please use this link.It should realign the data on the back-end.
If you're having trouble logging into Messenger Pigeon with your Beehive password, please use this link.It should realign the data on the back-end.
Make sure you have the most updated version of MP on your laptop! If you need to check and see if you have the latest version, just match your MP with the visuals on the guide below, if they don't match, you do not have the right version.
It is imperative that you download the latest version of Messenger Pigeon on your computer, otherwise the captions will not appear on the Student URL and your student will miss out! As a Service Provider, your job is to provide live captioning services on your laptop computers. If you're having technical issues on the day of your assignment, please let HL's admin know ASAP.
Instructions: Click the arrows on the top right of the slideshow below to navigate the guide.
It is imperative that you download the latest version of Messenger Pigeon on your computer, otherwise the captions will not appear on the Student URL and your student will miss out! As a Service Provider, your job is to provide live captioning services on your laptop computers. If you're having technical issues on the day of your assignment, please let HL's admin know ASAP.
Instructions: Click the arrows on the top right of the slideshow below to navigate the guide.
Captioning with AI vs. Manual Captioning
- The reason why we place a lot of emphasis on you improving your typing skills is because the AI isn’t always accurate and it is your job as a captioner to make sure the captions are as accurate as they can be.
- Important: Do not depend on the AI to do your job, it is just there as an aid.
- Important: Do not depend on the AI to do your job, it is just there as an aid.
- You may end up in classrooms with really bad acoustics so your computer might not pick up any sound and so it falls on your to document all the speech that happens.
COMMON MISTAKES MADE BY THE A.I.
- The AI function is really bad at indicating the right speakers, that falls on you to make sure the speakers are correctly identified.
- Paragraphs should only contain two to three sentences, the AI has a tendency to record very long chunks of speech and that is very hard to read and follow. Break it up.
- Use double spacing between paragraphs if the speaker changes.
- Use double spacing between paragraphs if the speaker changes.
- The AI also does not capture sounds and part of a transcript needs to include sounds because we may cater to clients who are hard of hearing and it is part of the inclusivity factor.
- Subject-specific terms are often misspelled.
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